SOTMC guarantees their own products from defects in workmanship. This is not inclusive of other manufacturers. In the event of a defect in workmanship of SOTMC specific product, SOTMC reserves the right to correct the defect in lieu of refund.

Any warranties on the products sold hereby are those made by the manufacturer. The seller, sotmc.com, hereby expressly disclaims all warranties, either express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.

Chrome
All Chrome items including exhausts should be thoroughly inspected for defects in the chrome or other damage before installation onto the bike. If any defects are detected you must notify us immediately by telephone or email. Once you have installed Chrome items they are not returnable unless manufacturing defects are discovered when trying to install them. This does NOT include scratches or blemishes to the chrome, which as stated above must be detected and reported to us BEFORE installation begins. We hope the above is clear, if you install it is non returnable except for manufacturers defects and even then it will only be for exhange of like item.

Return Policy

• As stated above, if a part is installed, it is non returnable except for manufacturers defects such as the part not fitting correctly or not functioning properly. Manufacturer defects will be confirmed once we receive the part back and tested and then the exhanged for the like item.
• Parts are non-returnable for cosmetic blemishes if installed. Bottom line, inspect your order BEFORE you attempt to install them!!! Defective returns are only exchangeable for like items. Swapping to different items or cancelling entirely is not permitted.
• All non defective returns must be in the original boxes in NEW (meaning never installed) and resellable condition or else they will be returned to the sender.
• In the rare instance that we take back a non-defective item, refunds will be for store credit only.
• Custom orders for Wheels, Seats and Cables or any other made to order part are made to order and as such are NON-CANCELABLE and NON-REFUNDABLE.
• All claims and returns must be accompanied by the original invoice/packing slip.
• There will be a 20% restocking fee for all non-defective returns. Please note, in many instances, the original shipping charge will be deducted.
• Electrical parts are NON-RETURNABLE.
• No returns after 20 days.

Shipments Back to Us
Please take care when packaging any returns to insure they arrive safely and in the case of non-defective returns that they arrive in sellable condition. If you are shipping 2 or more chrome items, make sure they are wrapped/padded individually to protect the items from banging around in the box and marring the chrome, styrofoam peanuts alone will not prevent this. Retail packaged items must be sellable as new in the original packaging. Torn or taped shrink wrap it NOT considered as new. Please refrain from using Duct Tape on actual product boxes, it is not standard packaging tape and will prevent us from selling the product as new. Items banged up from insufficient padding or taped in Duct Tape will be refused and returned to the shipper at their cost.